Frequently Asked Questions
Everything you need to know about your Route One gear and orders.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout for those who need their sports gear sooner.
What is your return policy for athletic apparel?
We offer a 30-day return window for all unused items in their original packaging. Please ensure all tags are attached and the product shows no signs of wear.
Do you offer international shipping?
Yes, Route One ships worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring your current gear and comparing it to our charts to ensure the perfect fit for your performance needs.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Are your products covered by a warranty?
All Route One equipment comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.